As a Guterring Service company employee, you will receive a written Statement of Terms and Conditions of Employment, often known as an Employment Contract. This document explains the general Employment Terms and Conditions and is a confidential document between you and Guttering Services company. Please read and sign this Statement carefully. This shows that you agree to the Terms and Conditions of your employment. You should keep a copy of this document, and The Company will keep a second copy.
This handbook contains company information and an accurate summary of The Company’s policies as of the date of publication. You should be aware that all policies are subject to change and adjustment; you are urged to check with your manager to obtain the most current information.
The handbook is intended to provide staff with clear guidance and foster a culture in which issues are handled fairly and consistently. This is a summary of your employment terms and should be read in combination with your particular employment statement. The manual contains essential information regarding The Company’s policies, methods, and rules.
The material in this manual is applicable to all of our workers. Compliance with the policies outlined in this manual is a requirement for ongoing employment. Failure to comply may result in the implementation of Disciplinary Procedures. The contents of this handbook shall not constitute an offer of employment or a contract between The Company and any of its employees, nor shall they be construed as such.
You are responsible for reading, comprehending, and adhering to the guidelines in this manual, and you should sign and return the acknowledgement of receipt and comprehension.
The Company maintains the right to make reasonable modifications to any of your employment terms and conditions. The Company will notify you in writing of any modifications as soon as possible, but no later than one month after the change has occurred. Any modifications will be assumed approved unless a written objection is received prior to the expiration of the notification period.
While this handbook strives to provide a thorough overview of The Corporate’s employment terms and conditions, your offer of employment letter, statement of employment, and/or other company policies and procedures may provide more authoritative information.
The Company is committed to the long-term growth of The Company through satisfying consumer demands. We value all of our employees and will strive to provide a safe and positive work environment in which they are all treated with dignity and respect. We recognize the requirement for operational flexibility necessitated by the rapid evolution of economic and other conditions. We believe that our employees are sincere and dependable and that they deserve to be treated with courtesy and trust.
Your Employment History is crucial. It comprises all pertinent information on your employment, such as your address, phone number, emergency contact information, educational background, etc. It is essential that these documents are kept current. Please inform The Company of any modifications to your Employment Record.
During the course of your employment, the Company will maintain and collect data pertaining to you. This is for administrative and management purposes, as well as for compliance with applicable laws and regulations. All information will be treated with the highest discretion.
The Firm is dedicated to:
Keeping all personal information private and secret
Ensuring the material is accurate, current, and as comprehensive as feasible.
when required, removing extraneous information
All employment-related personal information may be stored on a computer and in a personnel file. Copies of any letters, memos, or emails regarding modifications to your employment terms and conditions may also be preserved electronically or in your personnel file.
Information will not be provided to any external third party without your approval unless disclosure is required to comply with legal requirements or a third party is operating on behalf of The Company. Depending on the circumstances, the information may be shared internally with your manager and/or members of the senior management team. You may request access to information held about you at any time; such requests should be made to your manager, and access will be granted within a reasonable timeframe.
The Company is committed to treating all employees fairly and equitably and assisting them in achieving their full potential. On occasion, however, it may be essential to invoke Disciplinary Procedures established to safeguard the interests of both The Company and its workers. Each employee shall always have access to natural justice and fair procedures.
This policy applies to all full-time, part-time, fixed-term, temporary, and permanent employees. The progressive phases outlined in the policy may be bypassed when applied to workers during their probationary period or in situations where The Company deems it necessary to do so.
The Company strives to avoid circumstances where disciplinary action is necessary. This policy includes an informal method in an effort to ensure that, when corporate standards and rules are not being followed, an employee’s manager/supervisor can address the matter and resolve it without starting disciplinary action.
Disciplinary action may become necessary if an employee consistently fails to conform to the norms and standards of conduct expected of them, or if a major violation of this policy happens. In this circumstance, each case shall be dealt uniformly and reasonably. The employee will have the opportunity to present his or her account of the events, with mitigating circumstances taken into account.
Managers/supervisors will use their best efforts to:
Ensure that all cases are thoroughly investigated
Avoid any discrimination
Prepare carefully and be consistent
Adhere to this procedure
Normally, the following list of offences of misconduct will be considered as appropriate reasons for initiating disciplinary action.
Unauthorised use of The Company’s assets and equipment.
Failing to follow the procedures in respect of absence due to sickness or injury.
Minor breach of the written statement of terms and conditions of employment.
Minor damage to The Company property.
Minor breach of company rules.
Minor failure to observe company policies or procedures.
Regular unreasonable and/or unexplained absences.
Poor timekeeping.
Poor job performance.
This list is not exhaustive and all cases will be treated individually.
The following offences are examples of gross misconduct. These examples are not exhaustive or exclusive and offences of a similar nature will be dealt with under this procedure. Gross misconduct will result in the initiation of The Company disciplinary procedure and may result in immediate dismissal with or without notice or pay in lieu of notice.
Divulging or misusing confidential information.
Theft or unauthorised possession of any property or facilities of The Company.
Insubordination e.g. Refusal to obey reasonable instructions given by those with authority to give such instructions, except where the employee’s safety may reasonably be endangered by the instruction.
Sexual harassment, harassment and/or bullying.
Serious breach of rules, policies or procedures, especially those designed to ensure safety.
Consumption of alcohol or drugs, could affect work performance in any way or have an impact on other employees.
The manufacture, possession or distribution of any controlled substance in the workplace or on the premises.
Defrauding or attempting to defraud The Company, customers, suppliers or fellow employees.
Unauthorised use of email, telephones, voicemail and computer systems.
Falsification of any company records including reports, accounts, expenses claims or self-certification forms.
Serious damage to company property.
Violent, dangerous or intimidatory conduct.
Timekeeping offences.
A conviction for, or failure to disclose to The Company, any criminal offence which may render the employee unsuitable for employment or perceived as unacceptable to other employees or customers or which is likely to adversely affect The Company’s interest.
This list is not exhaustive and all cases will be treated individually.
The Company’s procedure for disciplinary issues is as follows:
Minor misconduct, poor performance or minor breaches of rules will normally result in informal counselling or advice being given by the immediate manager/supervisor. If this approach is not successful it may be necessary to use the formal disciplinary procedure.
This procedure will be used in cases of breaches of the rules or poor performance which have not been remedied by informal counselling. Normally the procedure will follow the stages listed below, although it is acceptable to move immediately to Stages 3, 4 or 5 if a case appears sufficiently serious.
From the first formal stage of the disciplinary procedure, employees are advised and have the option to have a colleague/workplace representative present.
Prior to taking the decision to invoke the disciplinary procedure, The Company will ensure that the situation has been thoroughly investigated.
This will be a fact-finding process and will require the gathering of detailed information. It may necessitate the carrying out of formal interviews and the taking of written statements.
It is an integral part of the process and on occasion may require employees to be suspended on full pay, while it is carried out. Suspension on pay is not considered to be action taken under the disciplinary procedure. It is there to ensure that issues are dealt with in a fair and reasonable manner.
Equally, the employee has the right to present information in the defence of his/her position, if the decision is taken to invoke the disciplinary procedure.
Once the investigation has been completed the Manager will inform the employee of the findings and the outcome. When the decision is taken to invoke the disciplinary procedure then the employee will be informed of the case against them, so they can respond in an informed manner at a disciplinary hearing.
Where the decision is taken not to take disciplinary action, the employee will be counselled.
The following disciplinary measures and procedures will apply in matters of discipline, the constant repetition of minor offences, wilful negligence or unsatisfactory performance or written complaints against employees received through the Grievance Procedure, that are found to be proven against the employees.
At each stage in the procedure, a disciplinary meeting will be held where all the facts will be considered and any mitigating circumstances discussed. Where a warning is issued, a copy will be placed on the employee’s personnel file for a defined period. All warnings issued under this procedure will state clearly that the employee will be liable for further disciplinary action should their performance not improve or should there be a further breach of company rules or procedures. In the event of no further transgression occurring and performance improvements, the warning will be removed after a period of no more than 12 months, other than in exceptional circumstances, and the employee’s file will be clear. The employee will also be advised of his/her right to appeal against disciplinary action taken.
The stages in the procedure are as follows:
Stage 1: Verbal Warning
Stage 2: First Written Warning
Stage 3: Final Written Warning
The final written warning will state clearly that the next stage may be termination of employment if conduct and/or performance does not improve.
Stage 4: Action Short of Dismissal
In exceptional circumstances, and depending on the individual case, The Company may exercise its discretion to suspend with or without pay. Demotion to a lower position or rate of pay and transfer to another position may also be considered. This is an action short of dismissal.
Stage 5: Dismissal
In an instance of gross misconduct, an employee will normally be dismissed without going through the previous stages of the procedure. In these circumstances, a full investigation will be conducted and a disciplinary meeting will be held. This will follow the normal procedures outlined above, but the outcome, if found to be gross misconduct, will almost certainly result in dismissal due to the serious nature of the situation. Examples of offences are outlined in this procedure under Gross Misconduct.
At any stage, the employee has the right to appeal in writing above the level of the Manager taking the action, within seven days of notification of a decision.
Appeals will be dealt with as expeditiously as possible within a timeframe proportionate with the seriousness of the issue.
Nothing in this policy affects an employee’s right to further appeal in line with the Labour Relations Commission Code of Practice.
In the course of interactions in any organization or place of employment, grievances will arise. It is acknowledged that failing to establish a process for effectively resolving these grievances as they arise would undoubtedly result in conflicts that affect not only the party who is harmed but also everyone employed by the company/workplace.
Any disputes between The Company and particular employees or groups of employees, or even amongst the employees themselves, will always be resolved peacefully. All complaints will be addressed as soon as feasible in this process, without unnecessary delay. A senior member of management shall oversee the uniform and equitable handling of all grievances with consideration for:
Company Policy
Custom and Practice within The Company
Stage 1
You should first raise the matter with your Supervisor/Manager who will make every effort to solve the problem as quickly as possible. The matter will be discussed informally by the employee or employees concerned, with their immediate supervisor and agree on any corrective actions.
Stage 2
If you feel the problem has not been solved within a reasonable time or if you feel the solution is unsatisfactory, the matter will be referred to senior management. A meeting will take place within a reasonable period appropriate to the issue.
Stage 3
Should the matter remain unresolved, it may be referred to the appropriate body in line with the Labour Relations Commission’s Code of Practice.
During the period in which the above procedure is being followed, all employees are expected to cooperate with normal working arrangements as stipulated by The Company.
Bullying and Harassment Policy and Procedure
The Company is dedicated to the promotion and execution of all required actions to safeguard employees’ human rights and promote respect at work. This will be accomplished by putting in place appropriate mechanisms to handle any complaints of such conduct that may emerge, so providing a work environment free from harassment, sexual harassment, bullying, and disrespectful behaviour.
Bullying, sexual harassment, harassment of any kind, and acts of contempt can take many different forms and be expressed verbally, physically, or visually. It can be characterized as undesired behaviour that a person finds insulting, upsetting, embarrassing, or scary. It compromises both men’s and women’s workplace dignity.
It is critical to keep in mind that determining whether harassment, sexual harassment, or bullying has happened depends less on the intent of the perpetrator than on whether the actions are consistent with accepted norms of conduct.
2.3.1 Harassment, Sexual Harassment and Bullying
2.3.1.1 Harassment
“Harassment is any form of unwanted conduct related to any of the discriminatory grounds.”
In particular, employees cannot and should not comment to or about, harass, or discriminate against each other on any of the following nine grounds:
Gender
Marital status
Family status
Sexual orientation
Religious belief or lack of religious belief
Age
Disability, lack of disability or the nature of disability
Race, colour, nationality or ethnic or national origins
Membership or non-membership of the traveller community
Harassment may consist of a single incident or repeated inappropriate behaviour. The following are examples of inappropriate behaviour, which may constitute harassment. These examples are illustrative but not exhaustive:
Verbal harassment, e.g. jokes, derogatory comments, ridicule or son
Written harassment, e.g. faxes, text messages, e-mails or notices
Physical harassment, e.g. jostling or shoving
Intimidatory harassment, e.g. gestures or threatening poses
Visual displays, e.g. posters, emblems or badges
Persistent negative body language
Ostracising or exclusion of a person
An act of harassment may occur outside the work premises or normal working hours provided the perpetrator was acting in the course of employment, for example, at a training course, conference or work-related social event.
2.3.1.2 Sexual Harassment
Sexual harassment is defined as any unwanted sexual behaviour, whether it be verbal, nonverbal, or physical, that violates the dignity of another person or that otherwise creates an intimidating, hostile, demeaning, humiliating, or offensive atmosphere for that person.
Without limiting the scope of the aforementioned, such undesirable behaviour may take the form of actions, demands, spoken words, gestures, or the creation, exhibition, or dissemination of written words, photos, or other types of material.
Sexual harassment can take the form of one wrong act or multiple instances. Sexual harassment falls under the categories of inappropriate behaviour that are described in the section on harassment.
2.3.1.3 Bullying
Workplace bullying is repeated inappropriate behaviour, direct or indirect, whether verbal, physical or otherwise, conducted by one or more persons against another or others at the place of work and/or in the course of employment, which could reasonably be regarded as undermining the individual’s right to dignity at work.
The following are examples of bullying behaviour:
Undermining an individual’s right to dignity at work
Humiliation
Intimidation
Verbal abuse
Victimisation
Exclusion and isolation
Intrusion by pestering, spying and stalking
Repeated unreasonable assignments to duties that are obviously unfavourable to one individual
Repeated requests giving impossible deadlines or impossible tasks
Implied threats
Gestures
The above list is representative only, not exhaustive, and should be used as guidance.
An isolated incident of the behaviour described in this definition may be an affront to dignity at work, but, as a once-off incident, is not considered to be bullying.
Complaints relating to instructions issued by a Manager, assignment of duties, terms and conditions of employment or other matters, which are appropriate for referral under other normal grievance procedures, do not constitute bullying.
Legitimate management responses to pressurised situations which require immediate action are not considered to be bullying.
Constructive and fair criticism of an employee’s conduct or work performance is not bullying.
2.3.1.4 Lack of Respect
Direct statements, sarcasm, sarcastic remarks, inappropriate jokes, or banter directed at a colleague might demonstrate a lack of respect. It can also occur when coworkers are unjustifiably disregarded, avoided, or shunned in a way that is likely to be unpleasant or disrespectful. Others may find it humorous to make jokes or comments or about a coworker, but the coworker may find it offensive, uncomfortable, or painful.
2.3.2 Procedures
2.3.2.1 Informal Procedure
While in no way diminishing the issue or the effects on individuals, an informal approach can often resolve matters. As a general rule therefore, an attempt should be made to address an allegation of bullying as informally as possible by means of an agreed informal procedure. The objective of this approach is to resolve the difficulty with the minimum of conflict and stress for the individuals involved.
(a) Any employee who believes he or she is being bullied should explain clearly to the respondent(s) that the behaviour in question is unacceptable. In circumstances where the complainant finds it difficult to approach the respondent(s) directly, he or she should seek help and advice, on a strictly confidential basis, from a contact person. Volunteers for contact persons will be sought and a list of contact person(s) will be circulated to all staff and updated from time to time.
At this stage, the contact person should listen patiently, be supportive and discuss the various options open to the employee concerned.
(b) A complainant may decide, for whatever reason, to bypass the informal procedure. Choosing not to use the informal procedure should not reflect negatively on a complainant in the formal procedure.
2.3.2.2 Formal Procedure
If an informal approach is inappropriate or if after the informal stage, the bullying persists, the following formal procedures should be invoked:
The complainant should make a formal complaint in writing to his/her immediate supervisor, or if preferred, any member of management. The complaint should be confined to precise details of actual incidents of bullying.
The respondent(s) should be notified in writing that an allegation of bullying has been made against them.
They should be given a copy of the complainant’s statement and advised that they shall be afforded a fair opportunity to respond to the allegation(s).
The complaint should be subject to an initial examination by a designated member of management, who can be considered impartial, with a view to determining an appropriate course of action. An appropriate course of action at this stage, for example, could be exploring a mediated solution or a view that the issue can be resolved less formally.
The option of mediation will always be considered prior to the investigation.
Should either of these approaches be deemed inappropriate or inconclusive, a formal investigation of the complaint should take place with a view to determining the facts and the credibility or otherwise of the allegation(s).
2.3.2.3 Investigation
Either a designated member of management or members of management as considered appropriate should undertake the investigation. The inquiry must be carried out completely, objectively, sensitively, and with the utmost secrecy, while also respecting the rights of the complainant(s) and the respondent (s).
Terms of reference, preferably pre-agreed upon by the parties, should guide the investigation.
To establish the facts supporting the claim, the investigator(s) should have a private, confidential meeting with the complainant, respondent(s), witnesses, and any other relevant parties (s). If preferred, a coworker or employee representative may accompany the complainant and the respondent(s) together.
The investigation should be carried out and finished as soon as feasible, ideally within a predetermined time range.
After the investigation is finished, the investigator(s) should provide management with a written report summarizing the results.
Before management decides to take any action, the parties will have the chance to comment on the results.
The investigation’s conclusions should be communicated in writing to the complainant and the respondent(s).
2.3.2.4 Outcome
If management determines that the complaint is justified, a formal interview with the respondent or respondents should be conducted to identify the best course of action. For instance, such action can entail monitoring, counselling, or moving the matter further in the disciplinary process.
If any party is dissatisfied with the conclusion of the investigation, the matter may be resolved via the standard methods for equal opportunity or industrial relations.
If a complaint is not upheld, no action will be done against the complainant as long as they did so in a sincere manner.
Any malicious or vexatious complaints will be taken extremely seriously and may result in disciplinary action against the complainant in the best interests of all employees.
2.4 Health and Safety Policy
The company is committed to operating in a way that ensures the safety, health, and welfare of all of its workers, visitors, and the general public, in line with the regulations governing safety, health, and welfare at work. The company places a high priority on health and safety issues. As a result, cooperation from all employees is required to ensure that all legislative obligations are fulfilled. The Safety statement, which can be obtained from your manager, is not contained in this section.
All personnel must fully commit to the Health and Safety policy in accordance with the following:
Each individual has a legal obligation to take reasonable care for his or her own safety and for the safety of other people who may be affected by his or her acts or omissions.
Complying with instructions and procedures issued.
Reporting any serious danger to health and safety, to your manager.
Reporting to your manager, any incidents which have or may lead or might have led to the injury.
Co-operating with any investigation to prevent accidents.
Using equipment or substances in accordance with information or training.
When working with young people (under 18 years of age), consideration should be made for their lack of experience and maturity in regard to their safety.
2.4.1 Principles applying to Health and Safety
Look where you are going and proceed cautiously, avoid running and rushing – it’s better to be safe than sorry.
Make sure you understand what you are doing before you operate any equipment or machinery, however simple, on your own.
When lifting and handling, keep your back straight and if the item is too heavy for you to lift on your own, ask for help.
Clean up – your untidiness or carelessness could cause injury to someone else.
Wear protective clothing (PPE) including goggles, ear protectors, gloves and boots when appropriate or advised to.
Do not operate machinery or equipment without taking proper instructions.
Do not clean any machinery or equipment whilst in motion or without turning it off.
Do not interfere with any safety equipment or guards on machinery.
Do not interfere with any electrical wiring in any way.
Do not obstruct exits and doorways.
2.4.2 Accident Reporting
Any accident, event, or thing that comes to your attention throughout the workday that might be unsafe must be reported.
Any workplace accidents involving you or a coworker must be reported to your boss and properly documented. No matter how little the mishap, it must be documented. The Company will now have the chance to look into the incident’s causes and stop such mishaps from occurring in the future.
It is crucial to notify The Company’s safety officer as soon as possible in the case of a significant or reportable accident or dangerous occurrence so that appropriate action can be taken.
Report anything unsafe you see to your management if you are unable to fix it.
Please contact your manager if you have any queries about reporting accidents or safety.
2.4.3 Fire
The Company is at severe risk from fire. It has the potential to seriously harm or kill workers or guests as well as harm or completely destroy structures, machinery, and merchandise. You must work with the company to keep the workplace free from fire and its effects, and you must not take any actions that could endanger you or others.
Any serious fire risk that could jeopardize the safety of others must be reported to your manager, and you must cooperate with all efforts to minimize or eliminate the risk. Make sure you are familiar with the fire warning system’s features, as well as how to use and react to it.
The following simple points will help to reduce the risk of fire:
Escape routes must be free from any obstructions.
Good standards of housekeeping.
Keep workplaces tidy.
Regularly remove any combustible waste.
Keep ignition sources away from combustible material.
2.4.4 First Aid
The Company has designated employees trained in Emergency First Aid. For details ask your manager to familiarise you with these people and the position of First Aid boxes.
2.4.5 Personal Protective Equipment
Your job may require you to wear personal protective equipment (PPE). Please ensure that you do so at all times that it is required and that it is fit for its intended use. Any deficiencies or damaged equipment must be reported without delay.
2.4.6 Smoke-free Workplace
Since 29th March, 2004 the Irish government has implemented a ban on smoking in the workplace. This ban was introduced as part of the Public Health (Tobacco) Act, 2002 (Section 47) Regulations 2003. The purpose of this ban is to offer protection to employees and the public who are exposed to the harmful and toxic effects of tobacco smoke in the workplace.
The Company is obliged to protect the health of staff, customers and visitors to their premises. Any person found guilty of breaching the ban may be subject to a fine under the legislation. Breaches of the smoking regulations will be dealt with under The Company’s disciplinary procedure.
The Company does not provide smoking breaks for employees.
2.5 Equality Policy
2.5.1 Introduction
The Company is an Equal Opportunities Employer. As such it is committed to Equality of Opportunity for existing and potential employees. The purpose of this Equal Opportunity/Diversity Policy is to create a workplace which provides for Equal Opportunities for all staff and potential staff and where their dignity is protected and respected at all times.
All persons regardless of Gender, Marital status, Family status, Race, Religious beliefs, Sexual Orientation, Disability, Age, or Membership of the Travelling Community will be provided with equality of access to employment and also encouraged and assisted to achieve their full potential. We will continue to foster a genuine culture of Equality.
2.5.2 Objectives
The aim of the policy, in terms of employment, is to ensure that no job applicant or employee receives less favourable treatment on any grounds which cannot be shown to be justified. This applies to Recruitment and Selection, Training, Promotion, Pay and Employee Benefits, Employee Grievances and Discipline Procedures and all Terms and Conditions of Employment.
2.5.3 Responsibilities
The responsibility for ensuring the provision of Equality of Opportunity rests primarily with The Company as an employer.
Managers and Supervisors have a particular responsibility to engender respect for difference and to accommodate Diversity where appropriate.
All staff have an important role to play in ensuring Equality of Opportunity throughout The Company. It is also recognised that individual employees on behalf of The Company have responsibilities in law and are:
Required to cooperate with any measures introduced by The Company to promote Equal Opportunities.
Must not, either directly or indirectly, discriminate against fellow employees or harass or intimidate them in any way
2.5.4 Structures
The Company is committed to ensuring that appropriate arrangements are in place for effective implementation, monitoring and review of the policy.
This policy will be communicated at every level within The Company.
2.5.5 Recruitment and Selection
The Company will select those suitable for employment solely on the basis of merit. Any job advertisements, application forms and publicity material will encourage applications from all suitable candidates and will not discriminate intentionally or unintentionally against any group or individual on any unjustifiable grounds. The objective is to ensure that all candidates have Equality of access to all job vacancies.
Where possible and practicable, efforts will be made to ensure that interview panels are balanced and that interviewers are trained to conduct interviews in a non-discriminatory way and that questions will relate to the requirements of the job.
Relevant questions will be asked of all candidates and evaluated in the same way and interviewers will be careful not to ask questions which might be taken as discriminatory.
Selection will be on merit and those who are successful shall demonstrate their suitability for employment according to pre-determined job-related selection criteria which will be consistently applied throughout the recruitment process.
Equality of Opportunity will also include accommodating, where possible, the special needs of individuals to facilitate their participation in the Recruitment and Selection process.
2.5.6 Career Development and Training
Available opportunities for Career Development and Training will be open to all and will not discriminate directly or indirectly on any of the grounds outlined in the Equality legislation. All employees will be provided with every reasonable opportunity to acquire the range of training, skills and experience necessary for their career development.
Opportunities for training and/or promotion will be based on the requirements of the job and career development will be based on people’s abilities and merit. The Company is committed to a relevant training and career development policy for all staff irrespective of background.
2.5.7 Complaints and Redress
All complaints from employees in relation to employment equality or alleged discrimination will be handled in accordance with grievance procedures. Any person who wishes to raise issues concerning alleged discrimination or unfairness should do so in the first instance by contacting their manager.
We are committed to ensuring that all issues concerning alleged breaches of this policy will be dealt with seriously, promptly and with appropriate regard for confidentiality.
2.5.8 Harassment and Bullying
The Company is committed to providing a safe and secure working environment that is free of harassment (including sexual harassment) and bullying and within which all members of staff will be treated with dignity and respect. All employees have an obligation to prevent and eliminate bullying and harassment. A specific Bullying and Harassment policy and the procedure are in place.
2.5.9 Positive Action
The Company is permitted under the Employment Equality Act to take measures to promote equal opportunity for men and women, in particular by removing inequalities affecting women’s access to training, promotion and work conditions.
The Company may also take measures to reduce or eliminate the effects of discrimination by seeking to integrate the following persons into employment:
(a) persons over 50;
(b) persons with a disability;
(c) members of the Traveller Community.
2.5.10 Review and Monitoring
Progress in the areas of Equal Opportunities and Diversity will be measured through the continuous monitoring of the implementation of the Equal Opportunities/Diversity strategy. All aspects of this Equality Policy will be monitored and reviewed by The Company from time to time.
2.6 Redundancy Policy
It is recognised that circumstances may arise which leave The Company with no alternative but to declare redundancies.
Where employees are made redundant, the prime consideration will be to protect the employment of as many people as possible, consistent with maintaining a fully efficient operation. Therefore, selection will be based on retaining key employees required to maintain an efficient operation. In the event of a redundancy situation arising, The Company is not bound to a “last in-first out” policy or any other specific policy. Each situation will be treated in line with The Company’s business requirements based on circumstances at the time. All employees will be treated equally and selection will be carried out in a fair manner against appropriate selection criteria.
Should the need for redundancy arise, appropriate consultation with employees will take place.
2.7 Visitors
To provide for safety and security of employees, visitors, and the facilities at The Company, only authorised visitors are allowed in the workplace. Restricting unauthorised visitors helps ensure security, decreases insurance liability, protects confidential information, safeguards employee welfare, and avoids potential distractions and disturbances.
Terms and Conditions
3.1 Probationary Period
All new employees are required to satisfactorily complete a probationary period as set out in the Contract of Employment or Statement of Terms and Conditions. During this period, performance in doing the job and potential abilities are evaluated to determine suitability for the position and The Company. At the end of this probationary period, a formal performance review meeting will be held between the employee and his or her manager and if satisfactory, your position will be confirmed.
The Company reserves the right to extend the probationary period of an employee should this be deemed necessary in order to adequately evaluate the individual’s overall suitability.
During the probationary period either party may terminate the contract by giving notice in writing in accordance with the Minimum Notice and Terms of Employment Acts 1973 to 2001. The Company at all times reserves the right to pay you your basic salary in lieu of notice.
3.2 Hours of Work
Normal weekly working hours are set out in your Contract of Employment or Statement of Terms and Conditions.
The way in which you work these hours may be changed from time to time.
All breaks must be taken at a time agreed with your manager.
You will be given reasonable notice of any change to your hours or requirement to work overtime. Overtime is designed to provide The Company with flexibility to meet changing demands on the business. Only employees whose contract of employment deems them eligible for payment for overtime will receive such payments.
The Company will use appropriate means to record attendance. Employees should be at their place of work, ready to start work at normal starting time. The Company attaches great importance to punctuality.
If you are a young worker under the age of 18, working time regulations may prohibit you from working more than 8 hours a day or 40 hours a week. However, there are certain exceptions.
3.3 Breaks and Rest Periods
Under working time legislation, all employees working in excess of 4.5 hours must take a minimum of a 15 minute break, and employees working in excess of 6 hours must take a minimum of a 30 minute break. If you fail to receive these breaks, please let your manager know. This should be reported within one week of the incident.
You are not permitted on company premises outside your normal working hours unless you have special authorisation from The Company or you are participating in recognised activities.
3.4 Absence
Employees absent from work without prior permission must notify The Company within a certain number of hours of their scheduled starting time. This number of hours is specified in the employee’s contract of employment. All absences other than certified illness, force majeure, annual leave or written leave of absence approved by management, may be subject to disciplinary action in accordance with the procedures outlined.
An employee absent through illness or injury for more than a certain number of consecutive working days must provide a doctor’s certificate not later than the following day of absence. This number of days is specified in the employee’s contract of employment. This certificate must cover the period of illness, indicate the nature of the illness and contain a declaration as to when the employee is expected to be fit to resume normal duties.
The Company reserves the right to have an employee examined by a doctor of its choice. Failure to comply with such a request may result in disciplinary action being taken.
3.5 Hygiene
The highest standards of hygiene must be maintained at all times. All employees must comply with company requirements with regard to hygiene standards.
3.6 Dress Code
Employees should ensure that they adhere to the highest standards of personal appearance at all times and dress in clothes that are suitable for the work situation. Specific guidelines may be given by your manager from time to time.
Where a uniform is required, this should be worn at all times. Any requirements for health and safety should be adhered to at all times.
3.7 Alcohol and Drugs
The Company is committed to providing a safe and productive workplace for its employees. In keeping with this commitment, the following rules regarding alcohol and drug abuse have been established for all staff members, regardless of rank or position.
The rules apply during working hours to all employees of The Company while they are on company premises or elsewhere on company business.
The manufacture, distribution, possession, sale, or purchase of controlled substances of abuse on company property is prohibited.
Being under the influence of illegal drugs, alcohol, or substances of abuse on company property is prohibited.
Working while under the influence of prescription drugs that impair performance is prohibited.
In implementing this policy, The Company reserves the right to undertake random drug tests.
3.8 E-Mail, Internet and Telecommunications Use
Electronic mail enables The Company to communicate promptly and efficiently with customers and suppliers. While email brings many benefits to The Company in terms of its communications, it also brings risks to The Company. For this reason, it is necessary for The Company to set down specific rules for the use of e-mail and internet within The Company.
Every employee has a responsibility to maintain The Company’s image, to use electronic resources in a productive manner and to avoid placing The Company at risk of legal liability based on their use. Employees must ensure that current Data Protection legislation is not breached, and where a breach occurs that it is reported without delay.
E-mail is not to be used for private purposes and should not be used for any purpose other than company business.
The Company may have access to the internet in order to enable staff to obtain information specific to their role within The Company. Employees requiring access to the internet will need the approval of management. Internet connections are intended to support company business. General Internet access will only be provided with the permission of your manager. Use of the internet for private purposes is prohibited without the specific prior approval of an appropriate manager.
Employees may not disclose any inappropriate information regarding The Company by means of the internet, email or other means.
Employees may not download material which is not required for The Company’s purposes.
All software is the property of The Company and should not be misused or copied. Employees must comply with all protocols and directives regarding internet security.
All of the above applies equally to other equipment and technology such as telephones, fax machines and other communication devices.
3.9 Monitoring of Internet and Email Use
Emails, the internet and other electronic communications are never entirely secure. The Company reserves the right to monitor and/or record the activities of all users on company systems. This may mean that any activity, including emails etc. may be intercepted, analysed and read if necessary. Any such monitoring will be undertaken consistent with current Data Protection legislation.
3.10 Confidentiality
Employees are required not to divulge secrets or any information, which is regarded as confidential by The Company or any associated companies or their business during or after your employment, except in the proper course of your employment or as required by law.
You may not remove any documents or effects belonging to The Company or which contain any confidential information from The Company’s premises at any time without proper advance authorisation.
You must return to The Company upon request and, in any event, upon the termination of your employment, all documents and effects belonging to The Company or which contain or refer to any confidential information and which are in your possession or under your control.
3.11 Right to Search
The Company reserves the right to search any employee, their property and vehicles and lockers at any time whilst they are at, coming to or leaving work, whether it be on The Company premises or elsewhere. Refusal to comply with a search request may be deemed serious misconduct.
3.12 Resignation and Termination
An employee may terminate his/her employment by giving notice as per the terms and conditions outlined in the contract of employment. The Company reserves the right to pay the appropriate payment in lieu of notice and may require the employee not to work the notice period.
The minimum period of notice to be given to an employee depends on the length of the employee’s reckonable service.
Notice to an employee will be in accordance with the Minimum Notice and Terms of Employment Acts 1973 to 2001 as follows:
Length of service from 13 weeks to less than 2 years: 1 week’s notice required
Length of service from 2 years to less than 5 years: 2 weeks’ notice required
Length of service from 5 years to less than 10 years: 4 weeks’ notice required
Length of service from 10 years to less than 15 years: 6 weeks’ notice required
Length of service of more than 15 years: 8 weeks’ notice required
3.13 Lay-Off/Short-Time
While it is The Company’s intention to provide continuity of employment, there may be circumstances outside The Company’s control which may necessitate lay-off, short-time or reduced working hours. Should the need arise to lay off employees or put them on short-time or reduced working hours, The Company will give as much notice as is reasonable in the circumstances. Employees will only be paid for actual hours worked during such periods.
3.14 Exit Interviews
At the end of your employment, an exit interview may be conducted with you. The purpose is not only to handle organisational details but also to find out why an employee is leaving and what The Company might do to improve the working environment for the future.
3.15 Company Telephones
The Company’s telephones are intended for the use of serving our customers and in conducting The Company’s business.
Personal usage during business hours is discouraged except for emergencies. All personal telephone calls should be kept brief to avoid congestion on the telephone line. To respect the rights of all employees and avoid miscommunication in the office, employees should inform family members and friends to limit personal telephone calls during working hours. If an employee is found to be deviating from this policy, he/she may be subject to disciplinary action.
3.16 Application Information
The Company relies upon the accuracy of the information contained in the employment application and the accuracy of other data presented throughout the hiring process and employment. Any misrepresentations, falsifications, or material omissions in any of this information or data may result in the exclusion of the individual from further consideration for employment or, if the person has been hired, termination of employment.
4 Leave and Benefits
4.1 Annual Leave
Annual leave will be as per The Organisation of Working Time Act 1997. Holidays must be taken in the leave year in which they are due. At management’s discretion, an employee may be allowed to carry over days into the following leave year.
Under The Organisation of Working Time Act, annual leave is currently earned in one of the following ways:
(a) 117 hours per month = one and two-thirds working days per month;
(b) 1,365 hours during a leave year = four working weeks leave; or (where neither of the above applies)
(c) 8% of hours worked are subject to a maximum of four working weeks.
4.2 Public Holidays
Employees are entitled to nine public holidays per year. These days are as follows:
New Years Day
St Patrick’s Day
Easter Monday
May Bank Holiday
June Bank Holiday
August Bank Holiday
October Bank Holiday
Christmas Day
St. Stephen’s Day
Part-time employees qualify for public holiday entitlement provided they have worked at least 40 hours during the five weeks ending on the day before a public holiday. Employees who work or are normally rostered to work on the public holiday are entitled to a day’s pay for the public holiday. Employees who are not normally rostered to work on the public holiday are entitled to one-fifth of their normal weekly rate of remuneration for the public holiday. In respect of a public holiday, the employee is entitled to whichever of the following The Company determines:
(a) a paid day off on the day in question; or
(b) a paid day off within a month of that day; or
(c) an extra day’s annual leave; or
(d) an extra day’s pay.
For example, if one of the public holidays listed falls on a day that is not usually worked by employees, such as Saturday or Sunday, the employer may decide on which of options (b) to (d) apply, depending on the circumstances.
4.3 Maternity Leave
Arrangements for maternity leave will be in accordance with the provisions of the Maternity Protection Acts 1994 & 2004.
As a pregnant employee you are entitled to 26 weeks maternity leave around the time of birth of the child and an additional unpaid leave period up to a maximum of 16 weeks, following consultation with you and management. It is important that, of the 26 weeks, at least 2 weeks should be taken before the end of the week in which the baby is due, and 4 weeks after that date. The remaining 20 weeks may be taken before or after the birth.
You must give The Company at least 4 weeks’ notice in writing of your intention to take maternity leave combined with a medical certificate confirming the expected week of the birth of the baby. If you wish to take additional maternity leave, this must be confirmed in writing 4 weeks before the end of the maternity leave period. When returning to work you should give 4 weeks’ notice of your intended return to work date.
You are entitled to paid time off for medical or related ante-natal and postnatal care. Please give management 2 weeks’ notice of such appointments. Medical evidence of these appointments may be requested.
During maternity leave your rights, such as annual leave, are preserved and continue to accrue as if you were not absent from work. While on maternity leave an employee will normally be entitled to maternity pay from the Department of Social Protection for the 26 weeks maternity leave, depending on meeting certain PRSI eligibility criteria. You should apply at least 6 weeks before you intend to commence maternity leave. Social welfare benefits are not payable during the optional additional 16 weeks maternity leave.
An employee, who is pregnant, has recently given birth or who is breastfeeding, will not be placed in any job that is a risk to her Health & Safety or that of her child. If such a risk exists The Company will remove the risk, re-assign the employee or place her on Health & Safety leave.
There are two Breastfeeding Arrangements in place.
Option 1 allows an employee, who is breastfeeding, to reduce her hours by 1 hour per day for the purposes of breastfeeding other than in the workplace.
Option 2 allows an employee, who is breastfeeding, to work breaks equivalent to 1 hour per day for the purposes of breastfeeding in the workplace.
The Company reserves the right to refuse payment for time-off to employees where there is an abuse of this procedure, and any such abuses will be dealt with under the Disciplinary Procedure.
4.4 Paternity Leave
The Paternity Leave and Benefit Act 2016 provides for statutory paternity leave of 2 weeks’ paternity leave for fathers. This will be paid at a rate of €230 per week and will be based on the same prsi requirements as maternity leave. The provisions apply to births and adoptions on or after 1 September 2016. The employee can start paternity leave at any time within the first 6 months following the birth or adoption placement.
4.5 Parental Leave
Parental leave provides for unpaid leave from work for parents to look after their young children to a maximum age of 8 years. In the case of an adopted child who is aged between 6 years and 8 years at the time of the adoption, the leave must be taken within 2 years of the adoption order, or if the child concerned has a disability, the leave must be taken before the child reaches 16 years of age or ceases to have that disability or any other disability (whichever occurs first).
All employees who have completed one year’s continuous service on the date the parental leave is due to commence are entitled to 18 weeks of unpaid parental leave. The 18 weeks per child may be taken in one continuous period or in 2 separate blocks of a minimum of 6 weeks. There must be a gap of at least 10 weeks between the 2 periods of parental leave per child. If the employer agrees you can separate your leave into periods of days or even hours.
Where an employee has more than one child, parental leave is limited to 18 weeks in a 12-month period. This can be longer if the employer agrees. Parents of twins or triplets can take more than 18 weeks of parental leave in a year.
An employee must give written notice to The Company of their intention to take parental leave, not later than 6 weeks before the commencement of the leave. Employees may be required to provide evidence of their entitlement to parental leave. Once notification of the intention to take parental leave has been made, a confirmation document must be prepared which must include:
The date on which the leave will commence
The duration of the leave
The manner in which the leave will be taken
The signatures of the employer and employee
Management may decide to postpone the parental leave, for up to 6 months, if satisfied that granting the leave would have a substantial adverse effect on the operation of the business.
During parental leave, your rights such as annual leave and public holiday entitlement, are preserved and continue to accrue as if you were not absent from work.
Parental leave may be terminated if there are reasonable grounds to believe that it is being used for a purpose other than taking care of the child concerned.
4.6 Force Majeure Leave
Employees may avail of force majeure leave with pay for unplanned, extreme and urgent family reasons, where an immediate family member suffers an illness or injury and the employee’s immediate presence with the injured party is absolutely indispensable.
Force majeure leave is limited to a maximum of 3 days in a consecutive 12-month period and a maximum of 5 days in a 36-month period. Absence for part of a day is counted as one day of force majeure leave. Family members are defined as:
Child/Adoptive Child
Spouse or Partner (only where the partner is living with the employee)
Brother/Sister
Parent/Grandparent
Force majeure leave will only apply in cases where the employee’s personal presence is indispensable. If an alternative person (another family member, friend, or babysitter) can be found to deal with the situation then this will not apply.
4.7 Carer’s Leave
Carer’s Leave will be granted in accordance with the terms and provisions of the Carer’s Leave Act 2001.
A care recipient will be considered a “Relevant Person” if they need continual supervision and frequent assistance throughout the day in connection with normal bodily functions or need continual supervision in order to avoid danger to themselves or others.
Employees will be considered eligible to apply for Carer’s Leave if:
They have completed 12 months of continuous employment with The Company
The person they wish to look after is considered a “Relevant Person”
The employee will be providing full-time care to the “Relevant Person”
The employee has provided The Company with a decision from a deciding officer from the Department of Social Protection
The Department of Social Protection will be responsible for ascertaining the validity of applications to avail of Carer’s Leave.
Leave will be taken in either one continuous period of 104 weeks, or one or more periods, the total of which amounts to no more than 104 weeks.
An employee who proposes to avail of Carer’s Leave must give written notice that they will be taking leave not later than 6 weeks before the date they are due to leave.
This notice must include:
The proposal to take Carer’s Leave
The date when leave will commence
The manner in which it is intended to take the leave
Confirmation that an application has been made to the Department of Social Protection that the person to be cared for is a “Relevant Person”.
An employee who is on Carer’s Leave must give notice in writing to The Company, of his/her intention to return to work not less than 4 weeks before the date when he/she intends to do so. An employee while on Carer’s Leave will be regarded as still being in employment and none of their rights relating to employment will be affected. Any employee on Carer’s leave will be unpaid by The Company but will continue to accrue annual leave and public holiday entitlement for up to 13 weeks.
4.8 Adoptive Leave
The Company is committed to providing employees with the necessary support and leave to adoptive employees. Unpaid adoptive leave of 24 weeks is available to adoptive mothers and sole male adapters. The Department of Social Protection provides the payment of an adoptive leave benefit for employees taking statutory adoptive leave.
In addition to the minimum period of adoptive leave, an employee may elect to take up to 16 weeks of additional adoptive leave. During this period there is no entitlement to social welfare adoptive leave benefit.
An adopting mother or sole male adopter must notify The Company in writing of their intention to take adoptive leave no later than 4 weeks of the expected date of placement, if you feel you can offer the date sooner, please do so. If you wish to take the additional adoptive leave of 16 weeks, you must inform The Company no later than 4 weeks before your expected return to work date.
During adoptive leave, your rights such as annual leave are preserved and continue to accrue as if you were not absent from work.
4.9 Jury Duty
In circumstances where an employee serves on a jury, The Company will grant paid leave in accordance with the Jury’s Act 1976. Employees are required to attend work before and after each court session and submit written evidence to The Company of involvement in Jury duty.
Employees are excusable from jury service if they can show that they have attended to serve on a jury within the last three years, or if they can show to the Registrar’s satisfaction that there is a good reason why they should be excused.
The Company, with the employee’s agreement, may apply for the employee to be exempt from jury service if releasing the employee may cause The Company difficulties. Employees are required to contact their manager if they are not selected for a jury on any day to ascertain whether or not they should return to work.
4.10 Compassionate Leave
Compassionate leave days are at the discretion of The Company. In all cases of personal tragedy, please inform management who will help arrange your absence from work.
4.11 Pension Policy and Plans
4.11.1 Pension Policy
There is no employee pension scheme operating in this company.
4.11.2 Personal Retirement Savings Account (PRSA)
All employees have the option to join a PRSA scheme at any time during their employment. You will be allowed access to The Company’s nominated PRSA provider, to consult in relation to your pension requirements. Full details of the scheme, including an explanatory booklet and payroll deductions authorisation form, are available on request from your manager.
For employees who have opted to join The Company’s nominated PRSA scheme, The Company will make the requested deductions from your pay, and submit these to the PRSA provider. Each payslip will provide you with details of deductions made. The Company is not obliged to make deductions from your pay for any other PRSA scheme. Employees will be allowed reasonable paid leave of absence, subject to work requirements, to set up a standard PRSA.
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